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FAQ's

Our FAQs answer the most common questions about our window and doors.

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General

Question 1: Do you deliver nationwide?

Yes, we deliver all our products across mainland UK. If you have any questions about your location, feel free to contact us.

Question 2: How long will it take to deliver my new windows and doors?

All our products are made to measure, and most items are delivered within three weeks of ordering. Please note that special colours or integral blinds may require additional time.

Question 3: Do your products come with a guarantee?

Yes! All our products come with a full comprehensive 10 year guarantee.

Question 4: How can I pay for my new windows and doors?

We accept all major credit/debit card and BACS.

Doors

Question 1: What size can my doors be?

The size of your custom door will vary based on the type you choose, but you have complete control over its design.

Aluminium doors, including bifolds, French doors, and patio doors, generally offer greater width and height than composite doors, though both can be extensively customised.

You can explore maximum size options and a wide range of design features using our door builder tool.

Question 2: What's the difference between uPVC and composite doors?

The key difference between composite and uPVC doors lies in their strength and durability. Composite doors are significantly more robust and resistant to force or extreme weather, whereas uPVC doors are more susceptible to damage.

Additionally, uPVC doors are prone to expanding and contracting with temperature changes, which can cause warping and reduce their energy efficiency over time. As a result, uPVC doors may require more frequent repairs or replacements, making composite doors a more cost-effective long-term investment despite their higher initial price.

Question 3: Are composite doors secure?

Absolutely! All our doors surpass PAS 24:2016 security standards and come fitted with a 3-star anti-snap Ultion locking system, providing exceptional protection against break-ins.

Composite doors are also incredibly strong and resistant to impact, making them far more secure than materials like uPVC or timber.

Question 4: How long do aluminium doors last?

When investing in a door for your home, longevity is a key consideration—and aluminium bifold doors are built to last.

Thanks to aluminium's durability and low-maintenance properties, these doors can last over 30 years and, with proper care, up to 45 years. Unlike other materials, aluminium is highly resistant to warping or misshaping, requiring only occasional cleaning with warm water and soap to keep them looking their best.

Windows

Question 1: What type of windows do you offer?

We provide a range of high-quality windows to suit different home styles, including uPVC casement windows, uPVC sliding sash windows, and aluminium windows.

Casement windows, a popular choice in the UK, are hinged at the side and open outward for a classic and functional design. uPVC sliding sash windows operate by sliding vertically or horizontally, offering both elegance and practicality.

Our aluminium windows feature a sleek, modern look with slim frames that maximise natural light, while also being highly durable and energy-efficient.

Question 2: What's the difference between uPVC and aluminium windows?

The key difference between uPVC and aluminium is that aluminium is significantly stronger, more secure, and far less affected by changing weather conditions.

uPVC doors are prone to expanding and contracting in extreme temperatures, which can cause warping and reduce their effectiveness over time.

Due to its durability and reliability, aluminium has become an increasingly popular choice over uPVC for many homeowners.

Question 3: Are aluminium windows energy efficient?

Similar to our aluminium and composite doors, our aluminium windows are designed to be highly energy-efficient.

Additionally, customers can select from a variety of glazing options to reduce the U-value of the windows, enhancing their overall energy performance even further.

Question 4: Are your windows double glazed?

All of our windows come with double glazing as standard, providing improved energy efficiency and soundproofing.

This is achieved through two glass panels fitted within the frame, enhancing both strength and security.For even better performance, we offer additional glass options such as triple glazing and solar control glass, which can further boost energy efficiency and insulation.

Trust us to find you the best deal

Price Promise

Our promise is to secure the most competitive price for your new windows and doors. You can rely on us to find the best deal, ensuring quality and value every time.

Made in the UK

All our products are proudly manufactured in the UK, ensuring exceptional craftsmanship and high-quality standards. Fitted is available in as little as three weeks.

10-Year Guarantee

Every product we offer comes with a 10-year manufacturers guarantee. Ensuring complete peace of mind your fully covered on your new invesment for years to come.

Customers Care

Our goal is your satisfaction. We’re committed to securing the best deal for your new windows and doors. We guarantee that we’ll work hard to find you the best price possible.